The National Law Review recently asked me five questions about the impact of AI on consumer experience.
The CDC tells us that it is critical that we clean and disinfect our households to guard against COVID-19. We all know we need to
The District of Columbia is now reporting the number of positive COVID-19 cases by each of DC’s 8 wards. The plots below show the relationship
We just finished editing an issue of the GfK Marketing Intelligence Review on consumers and the IoT. This issue features accessible, relevant insights from top
The Internet of Things (IoT), comprised of billions of smart devices representing trillions of interactions, has the potential to generate entirely new consumer experiences. In
Abstract Consumers’ interactions with smart objects have a relational nature and extensive research has supported the “relationship metaphor” as a fruitful way to understand consumer
