Larry Downes Noted NYT Best Selling Author to Speak on Internet Disruption at GWSB

Please join us for an exciting talk by Larry Downes, New York Times Bestselling Author and Internet Industry Analyst, on how the most Internet trends of 2016 are shaking up business as usual and creating new opportunities for disruptors.


How Information Technology Disruption is Transforming Market Economies & Giving Consumers Powerful New Leverage

Larry Downes

Tuesday, August 30, 2016


652 Duques Hall


Sponsored by the GWSB Center for the Connected Consumer



About Larry Downes

Larry Downes is a best-selling author on developing business strategies in an age of accelerating technological disruption. He is the co-author, with Paul F. Nunes, of Big Bang Disruption: Strategy in the Age of Devastating Innovation (Portfolio 2014), now a bestseller. Based on extensive research, the book describes a new kind of disruptive innovation and teaches executives across industries how to adjust their strategies to survive it. His previous book, The Laws of Disruption:  Harnessing the New Forces that Govern Business and Life in the Digital Age explored the accident-prone intersection of law and innovation.  Downes is the author of the New York Times and Business Week bestseller, Unleashing the Killer App: Digital Strategies for Market Dominance, which was named by The Wall Street Journal as one of the five most important books ever published on business and technology. He writes regularly for Forbes, Harvard Business Review, The Washington Post and CNET, and is frequently quoted in media stories in both mainstream and trade outlets. He is currently Project Director at the Georgetown Center for Business and Public Policy and a Research Fellow with the Accenture Institute for High Performance.

Why I’m Quitting Comcast or Does Cable Have a Future?

I got my latest Comcast bill today. A fee increase AGAIN. That makes three (3!) increases since December. My service originally started with Blast, the high speed Internet service. That was $66.99 for my condo in DC. The service is OK, except when it’s not, but there aren’t any real choices, so I’m stuck with Comcast.

This year we decided to add HBO and SHOWTIME and I read about a way to negotiate these premium channels without getting all the channel package they usually try to sell you. (Hat tip to the Wall Street Journal.)

Mission accomplished and my service went up to $82.90 on the January bill, mostly because I had to add basic cable and a cable box to get HBO and Showtime, even though, GET THIS, I shoved the cable box into a closet because I get HBO via HBO GO from Apple TV or Roku or my iPad app and ditto for Showtime through SHOWTIME ANYTIME. I tried to decline the cable box but they said I HAD to have it to get HBO and SHO. OK. So most of the charges were for cable TV I don’t watch and taxes and broacast fees.  Sort of OK.

Then, in February my service went up to $86.74, even though I didn’t change anything. Turns out the taxes and other fees went up. Not so OK.

Then, today, my bill shows $97.66. I called Comcast and they told me they had to raise rates for “business purposes,” (I think they mean they need larger profits, but I digress..), and that the rental feel on the modem increased and the taxes and fees went up. Definitely NOT OK.

So, I asked the customer service rep if she’d heard that we’d soon be able to get HBO through Apple TV, but she didn’t seem to know or didn’t care. Game of Thrones, people!

So, as soon as I can dig the cable box out of the closet, I’ll be cancelling everything but Internet and then getting HBO from Apple. I guess I have to give up Showtime for the time being, but since Dexter ended and Masters of Sex is over for now, I’ll just wait to see what happens.

So, once I cancel, my Comcast bill will go down to $51.99, until the price increases start again, but at that point, it’ll make sense to buy my own (better) modem, instead of leasing theirs, since Comcast is making the break-even on owning a modem shorter and shorter with every price increase.

Good luck, cable. We hardly knew ya.

The World Wide Web Turns 25!

Professor Donna L. Hoffman

140225-world-wide-web-1701_c7bc30e96e964948d7df61682b0790b9.nbcnews-fp-1520-600It’s hard to believe it’s been 25 years since the Web went commercial. And look where we are.  The Pew Research Internet Project has released an interesting report about summarizing the growth and impact of the Internet in the last 25 years – worth a read.

Now we’re about to embark on a new revolution led by the Internet of Things. Get ready for the next generation of the revolution!

View original post

The Surprising Social Benefits of Digital Content Interactions

Professor Donna L. Hoffman

In early December, I spoke at the Marketing Science Institute’s Conference on Social Media and Social Networks. In my presentation, I discussed recent research conducted with Tom Novak that shows that, just as interacting with others in social media makes people feel more connected to others, interactions with digital content can also make people feel more connected to others. This research has some interesting marketing implications and also raises a whole host of interesting questions for future research. You can read more about it here.

View original post